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Summer Student Parks Office Assistant

Requisition ID: 1321 
Department: Recreation, Cultural and Facility Services Department 
Multiple Positions
Salary Information: $15.000  - $15.000 per hour (2022 rates of pay)
Affiliation: Non Union/Non MPE    
City: Ottawa, ON  
Job Category: Summer Student Recruitment; Recreation, Cultural & Facility Services 
Application Close: 02/09/2022 

 

JOB SUMMARY

The mandate of City Wide Programs, Aquatics & Specialized Services is to provide strategic vision and innovative leadership in managing customer centric sports, physical activity, aquatics and recreation venues, programs and services for all ages, including the management of facilities and/or land, and for the delivery of indoor and outdoor recreation programs and services. This Service provides city wide access to adapted, therapeutic and integrated recreation programs, giving children, youth and adults with special needs the opportunity to participate in community recreation.

Under the guidance of a Recreation Supervisor, you are responsible for coordinating delivery of information within the Seasonal Recreation Wading Pool Program. You are the initial contact for all program inquiries from the general public, park staff, and other city departments. You maintain files/records and incident reports, process service requests, and assist in the coordination of staff scheduling and compiling program statistics/various reports. You also assist full time staff with the day-to-day administrative duties of the wading pool program, and may be responsible for staff payroll input.

EDUCATION AND EXPERIENCE

Post-secondary Student - completion of first year college or university

Minimum 2 years with Parks Wading Pool Program, with 1 year as a Park Supervisor or equivalent experience in a client service environment

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates
AODA Accessibility/IASR Training

KNOWLEDGE

  • Advanced knowledge of Excel, Word, Email, Databases and Scheduling
  • Research methods and report writing.
  • AODA (Accessibility for Ontarians with Disabilities Act) Legislated training required by 2010
  • City of Ottawa Core Training
  • Applicable Ottawa Parks & Recreation, policies and procedures.
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Strong customer service skills
  • Ability to respond to emergency situations in a calm, controlled manner.
  • Data input skills.
  • Ability to use various computer programs, maintaining records and files.
  • Ability to follow verbal and/or written directions/procedures.
  • Conflict resolution and problem solving skills, with the ability to manage simultaneous demands.
  • Ability to efficiently work with multiple software applications
  • Ability to work in a team setting or independently
  • Maintain a fun and safe environment
  • Excellent interpersonal communication skills
  • Good organization skills
  • Sound judgement in difficult situations
  • Superior organizational skills
  • Meets deadlines
  • Must be tactful, kind and patient
  • Must be reliable and trustworthy
  • Must be flexible and enthusiastic
  • Must have good written and verbal communication skills
  • Must be able to work well in a team environment.
  • Enjoy working with the public.
  • Proper attire and footwear
  • Capable of safe lifting techniques

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. 

 

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. 

 

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.