Program Coordinator, Aquatics or Recreation

JOB SUMMARY

The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities. You are responsible for coordinating and supervising the delivery of specified recreation programs and services offered through City of Ottawa Area Recreation Facilities.

The Program Coordinator – Recreation is responsible for the planning and delivery of a wide variety of recreation programs and services and may be based out of a community centre, City wide program or a Recreation Complex. Please note that candidates for this opportunity, are not required to hold the Aquatic Certifications or Licenses outlined below.

The Program Coordinator – Aquatics is responsible for the planning and delivery of a wide variety of aquatics programs and services and may be based out of a standalone aquatic facility or Recreation Complex. Please note that candidates for Program Coordinator Aquatics are required to hold the Aquatic Certifications and Licenses outlined below.

EDUCATION AND EXPERIENCE

Completion of 2-year community college diploma in Recreation or related field

Minimum of 3-years of full-time supervisory experience working in a recreation environment

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Working knowledge of computers and associated software
• Understanding union contracts and processes
• Must possess the training, experience and knowledge to organize the work and its performance
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
• For Aquatics positions, 3 years experience must be in a “Class A” Aquatic Facility
• For Fitness positions, teaching experience must include 300 hours in group fitness programs and 100 hours personal training and/or specialty group instruction
• Certifications and Licences listed above apply to specific positions in Aquatics, Fitness or Skating School

COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies:

The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

• Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
• Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction
• Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
• Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
• Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
• Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
• Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)