Parking Control Officer
Requisition ID: 16489
Department: Emergency & Protective Services Dept.
Service: By-law & Regulatory Services
Branch: Parking Enforcement & Logistics Branch
Employment Type: 1 or more Full-time Permanent & 1 or Full-time Temporary - Up to 1 year
Work Hours: 37.50 hours per week
Employment Type: 1 or more Part-time Permanent & 1 or more Part-time Temporary - Up to 1 year
Work Hours: up to 24 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $33.881 - $39.647 per hour (2024 rates of pay)
Location: 735 Industrial Rd
City: Ottawa, ON
Job Category: Emergency and Protective Services
Application Close: 26/03/2025
JOB SUMMARY
Parking Enforcement & Logistics is responsible for the Parking Enforcement Program (On-Street, Off-Street, Private Parking), Business Licensing operations, Smoke-free Ontario regulations, and overseeing special events branch-wide.
You are responsible for the enforcement of the city’s traffic and parking by-laws to assist in ensuring the safe and efficient operation of the city’s Parking Enforcement Program while maintaining a high standard of customer service.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Completion of community college diploma in Law and Security or Police Foundations programs is desirable
Minimum of 1 year of experience in the enforcement of statutory offences or in a related enforcement field of work and in a customer service environment
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Demonstrated knowledge of municipal traffic and parking by-laws and Part II of the Provincial Offences Act.
- Customer service techniques and alternative dispute resolution techniques.
- The geography of the city and roadways
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Completion of health and safety training is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Communicate effectively both in speaking and in writing with the general public and all work related contacts
- Work under stressful conditions and deal with people in difficult situations
- Prepare concise reports
- Meet deadlines and juggle priorities
- Positive attitude towards the general public and work related contacts
- Ability to work both in a team environment and independently
- Meet the physical demands of patrol and shift work regardless of weather conditions
WHAT YOU NEED TO KNOW
- Various Language Requirements: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral.
- Police Record Check: Police record checks completed by a third-party company will not be accepted.; The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.