Instructor, Technical Services (Mechanical)

JOB SUMMARY

The mandate of the Safety, Regulatory, Training and Development Service is to provide training and development, safety and regulatory compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public. 

You are responsible for designing and performing training programs that will foster employees' workplace performance, comply with health and safety workplace standards, and align with the core values for Transit Fleet & Facilities Maintenance Branch and OC Transpo. You maintain close liaison with Occupational Health & Safety Branch and keep current on all applicable federal and provincial legislation, evaluate training needs, and participate in the development of annual training plans and maintaining staff training records.

You qualify and certify Transit Fleet & Facilities Maintenance Branch employees on various vehicle systems and equipment to comply with policies, procedure, best practices and safety standards. Review potential threats/hazards, help create countermeasures to minimize potential risks, and assess the training needs of employees. As a subject matter expert, you lead and attend meetings to resolve gaps in process, must stay current with Nation Safety Code Standard 11, evaluate employee compliance, and otherwise help make each work area as safe as possible. 

The programs and techniques may vary depending on work area assigned.  Adaptation of training is required. 

EDUCATION AND EXPERIENCE

For Technical Instructor (Mechanical)
Valid Red Seal Qualification as a Truck and Coach Technician (310T) 
Completion of Truck and Coach Technician apprenticeship program of 6720 hours

For Technical Instructor (Body Repair)
Valid Red Seal Qualification as a Body Repairer (310B)
Completion of Auto Body and Collision Damage Repairer apprenticeship program of 8000 hours

Minimum of five (5) years experience as either a licensed Truck and Coach Technician (310T) or as a licensed Body Repairer (310B) which includes experience in a training, supervising or coaching position

CERTIFICATIONS AND LICENSES:

Commercial Vehicle Wheel Service training certificate approved in Ontario 

High Voltage Electric Vehicle Safety Instructor Qualification/Certification

Cummins Qualification Certificate

Level 1 & 2 ZF Transmission certificate 

Allison Transmission certificate

3M Preferred Graphics Installer

Wreckmaster Level 2/3 certification

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Good working knowledge of Federal and Provincial Regulations
• City policies and procedures affecting Transit maintenance operations
• Technologies and procedures governing transit vehicle maintenance
• Instructional techniques used in adult education
• Extensive knowledge of the vehicle components and systems and the standard methods
• Sound knowledge of maintenance procedures for all vehicle system components
• Strong computer literacy in MS Office Suite in a Windows environment including the use of
• Ozone, the Internet and FMIS
• Knowledge of SAP information management system and reporting capabilities
• Safe work practices
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
• Workplace hazards and their associated controls, as well as an understanding of how to demonstrate that knowledge to others
• Safety management systems
• Adult learning principles and various learning styles
• Advanced technical knowledge of transit vehicles and industrial equipment
• Vehicle components and systems and the standard methods, tools, equipment and materials used in the truck and coach/automotive repair industry
• Computer literacy in MS Office Suite in a Windows environment 
• Workplace electrical safety standards, CSA Z462-21 and NFPA 70E
• MTO and CVOR requirements
• MTO Highway Traffic Act and Regulations
• CVMA Commercial Vehicle Maintenance Agreement (Mexico-USA-Canada) Inspection criteria
• General Knowledge of emergency planning and evacuation
• In-depth Knowledge of body repair and painting principles
• Knowledge in developing learning solutions using emerging instructional technologies, including equipment to develop multimedia presentations
• Knowledge of critical systems, such as: engine and transmission, axles and suspension, air conditioning, electrical systems, air brake systems, body and frame
• Knowledge of building support systems
• In-depth Knowledge of computers and electronics, electronic equipment, diagnostic equipment and computer hardware and software, including applications and programming 
• Knowledge of job planning and parts/materials requisitioning/ warranty processing

COMPETENCIES, SKILLS AND ABILITIES

• Ability to work outside in inclement weather conditions, frequent mounting and dismounting of heavy equipment, travel regularly throughout the city.
• Ability to organize and disseminate vast amounts of information to support new technologies, safe work practices within the transit organization
• Work independently, with minimal direction, and collaboratively with all staff in a unionized, team environment
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures, and deadlines
• Proven ability to interact professionally, and work collaboratively within a unionized environment, with management, peers, trainees, and union officials
• Possess the ability to coach, support, develop, train, and provide guidance to other staff, and to facilitate learning in formal and informal environments
• Possess excellent interpersonal, communication and writing skills by use of, emails, video conferencing and by phone
• Effectively provide constructive feedback to team members and training participants
• Possess presentation skills in adult learning principles
• Able to deal with difficult people, and contentious issues/situations
• Able to identify and assess problems and to use analytic and problem-solving skills to seek resolution in an effective and timely manner
• Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/Internet
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative training solutions, conclusions, or approaches to problems
• Judgment and decision making, considering the relative costs and benefits of potential actions to choose the most appropriate one
• Leadership, a willingness to lead, take charge, and offer opinions and direction
• Independence, developing one's own ways of doing things, guiding oneself with little or no supervision
• Possess sound judgment, diplomacy, discretion, and cultural sensitivity
• Possess initiative, maturity, patience, creativity, and enthusiasm
• Ability to deal calmly and effectively with high stress situations
• Ability to adapt, evaluate and the willingness to adjust to the changing roles, tasks, technologies, and training in a Transit Fleet Maintenance environment.
• Possess a cooperative attitude
• Ability to complete projected work in a timely manner; while ensuring safety, quality, and cost effectiveness
• Able and willing to travel to all parts of the city