Food Services Attendant



Requisition ID: 11074  
Department: Community & Social Services Dept.  
Service: Long Term Care Services  
Branch: LTC
Employment Type: Multiple Casual Positions​
Work Hours: 41.5 hours per week (no guaranteed hours)
Affiliation: CUPE 503 Inside/Outside 
Salary Information: $25.600 - $29.953 per hour (2024 rates of pay)
Location: Various locations
City: Ottawa, ON 
Job Category: Community and Social Services; Long term Care 
Application Close: 31/12/2024


Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021 and Food Premises Act.


Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.

Minimum of 6 months of experience in institution health care food service


Must obtain Food Handler Training and Certification within the timeframe determined by the employer


  • Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Act, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
  • WHMIS guidelines
  • Hazardous Analysis Critical Control Point guidelines (HACCP)
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers


  • Take direction, learn procedures, and perform routine duties
  • Work under deadline pressures
  • Alert, dependable, reliable and tactful
  • Able to work under pressure
  • Self-motivated
  • Respects resident’s rights and privacy
  • Work effectively with others
  • Organize work
  • Lift safely and use aides where possible
  • Ability to lift up to 30 lbs
  • Ability to stand for prolonged periods of time
  • Ability to push/pull over 30 lbs
  • Work varying shifts (including: early, late and weekend shifts)
  • Good personal hygiene


  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.; May include some evening and weekend hours to meet training and/or programming requirements.; Must be able to work shifts, weekends and statutory holidays at a variety of locations.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 


The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.


The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.


Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.