Collection Access Clerk
Requisition ID: 15030
Department: Ottawa Public Library
Service: Client Services
Branch: Content Services
Employment Type: 1 Permanent Part Time Position
Work Hours: 21 hours per week
Affiliation: CUPE 503 Library
Salary Information: $26.990 - $31.573 per hour (2024 rates of pay)
Location: 100 Tallwood Drive
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 07/11/2024
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.
You process library materials, sort new issues of periodicals, newspapers and microforms, and repair, mend and upgrade materials.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 3 months of experience
KNOWLEDGE
- General knowledge of computers
- General knowledge of Ottawa Public Library policies and procedures.
- Knowledge of customer service techniques and protocols
- Working knowledge of applicable occupational health and safety legislation.
COMPETENCIES, SKILLS AND ABILITIES
- Perform routine clerical tasks.
- Sort and organize library material in accordance with prescribed procedures.
- Good organizational skills.
- Good manual dexterity
- Good hand/eye coordination.
- Manoeuvre heavily loaded book carts and lift large volume of boxes, and occasionally lift up to 50 pounds of material
- Ability to operate laminating machines.
- Customer service orientation, including the use of tact, discretion and confidentiality
- Attention to detail.
- Flexibility, ability to adjust to changing priorities.
- Ability to work effectively as a team member.
- Strongly committed to quality customer service.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing required,
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The Ottawa Public Library provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.