Garage Supervisor



Requisition ID: 6451  
Department: Transit Services Department
Service: Transit Bus Operations & Maintenance Service  
Branch: Transit Fleet Maintenance Branch 
Employment Type: Multiple Full-time Continuous Positions  
Work Hours: 40.00 /hours per week (Subject to shift work at all locations)
Affiliation: CUPE 5500 
Salary Information: $39.642 - $43.763 per hour (2023 rates of pay)
Location: 1500 St.Laurent  
City: Ottawa, ON 
Job Category: Maintenance and Trades 
Application Close: 29/12/2023

*Must be able to work shifts, weekends and statutory holidays at a variety of locations.

*NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2023.


The Transit Fleet and Facilities Maintenance branch provides safe, reliable, efficient, timely and cost-effective transit vehicle maintenance services to support federally regulated transit services within the City. The work involves planning, developing, managing, implementing, coordinating and monitoring transit vehicle maintenance activities; materials management and warranty activities; and engineering and technical support activities for vehicle maintenance, including reliability and quality process analysis.

You are responsible for production planning, scheduling and logistics for the maintenance and service work for Transit Fleet vehicles. Within established procedures and guidelines, you authorize overtime, direct and supervise staff including Working Supervisors.  You provide direction in order to solve technical problems and identify diagnostic procedures for complex issues and coordinates maintenance responses to reported-in service defects.

You are responsible for general safety, hoist inspections, problem solving and overall quality and timeliness of the repair, maintenance, cleaning and servicing operations in Transit Fleet garages, including:

  • daily cleaning and servicing, preventive maintenance, unplanned work, general and specialized repairs to provide clean, well-maintained, safe and reliable vehicles
  • monitoring safety recertification various equipment in the non-revenue department
  • transit vehicle body maintenance, structural repair, and modification, painting and components (i.e. seats, destination signs, mirrors, and fare box) maintenance and repair
  • accident investigation as required.


Completion of a journeyman's certificate of qualification as a Truck and Coach Technician (310T) and as an Automotive Service Technician (310S)

Minimum of 5 years of experience as a journeyperson tradesperson, following attainment of trade certification, exposed to the full range of activities in a bus maintenance operation, with increasingly responsible work with all critical bus systems.

For at least 2 of the 5 years, must have increasingly responsible work and supervisory experience, and demonstrated the capability for supervising other employees.


Must obtain Standard First Aid, CPR and/or AED certificates within the time frame determined by the employer
Valid Ontario unrestricted CZ class driver’s licence (or provincial equivalent) is an asset
Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T and Automotive Service Technician 310S


  • City, Department and Branch policies and procedures affecting shop and repair operations
  • Collective agreement covering ATU279 employees and the principles of supervision in a unionized environment
  • Extensive technical knowledge of all bus models in use in the Transit fleet
  • Extensive technical knowledge of critical systems, such as: engine and transmission, axles and suspension, air conditioning, electrical systems, air brake systems, body and frame
  • Knowledge of weight classification for snow plow equipment, weight restrictions
  • Knowledge of Generators, Fork lift, Genie lift legislation to maintain and operate equipment
  • Extensive knowledge of the standard methods, tools, and equipment used in the automotive repair trades
  • Working knowledge of building support systems
  • Technical knowledge of diagnostics and equipment
  • Enhanced level of knowledge of the Highway Traffic Act
  • Knowledge to use, operate and maintain hand tools and power tools, diagnostic and test equipment
  • Knowledge of computerized Maintenance Management Information Systems and MS Office
  • Knowledge of job planning and parts/materials requisitioning/ warranty processing
  • Safe work practices of the trades
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.


Desirable Qualifications:

  • Supervisor/Manager Health and Safety Training-Federally Regulated
  • Education/training in supervisory skills


Leadership Competencies:

The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

  • Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
  • Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City’s reputation and strategic direction
  • Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
  • Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
  • Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
  • Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
  • Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term “client” includes both internal and external clients)


  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 


The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, people with disabilities, Aboriginal peoples and persons of all races, ethnic origins, religions, sexual orientations, and gender identities and expressions.


The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.


Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.