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Specialist, Heritage Programming

Requisition ID: 302 
Department: Rec, Cultural & Facility Services Dept. 
Service: Community Rec, Culture & Sport Services  
1 or more Part-time Continuous Positions – up to 24 hours per week 
Salary Information: $19.986   - $29.186 per hour (2021 rates of pay)  
Various Shifts: Days, Evenings, Weekends 
Affiliation: CUPE 503 PT Rec & Cult 
Location: Various locations 
Job Category: Recreation, Cultural & Facility Services
Application Close: 15/05/2022


Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible for: interpretive and educational program development as well as delivery at the City of Ottawa’s historic sites and museums; ongoing work on heritage projects, including preparation and coordination of heritage programming materials and supplies; and historical research for educational and promotional use. You work with the Education and Interpretation Programs Officers to develop and deliver heritage programming to Museum users, and receive and direct visitors. You also answer public inquiries (such as genealogy research and questions related to the site’s history), dispense public information, and perform reception and clerical duties as needed, including program bookings, mailings, reservations and confirmations.

Heritage programming may include, but is not limited to: print shop operations, sawmill assistance, pump factory operations, blacksmith shop operations, carpentry, animal and livestock husbandry, farming and agriculture, and operation of heritage farm equipment, including vintage tractors.


Completion of 2 years of university or college in History, Social Sciences, Museum Studies, Education or related discipline.

Minimum of 2 years of interpretive or educational experience in a museum environment, or 2 years of experience teaching in a school environment. 

Minimum of 1 year experience in historical research and project writing, or 1 year of experience in a heritage trade.


Current Standard First Aid, CPR and/or AED certificates
AODA Customer Service/IASR Training


  • Historical facts and information about the city of Ottawa
  • Ottawa’s historical sites, museums, archives and other heritage institutions
  • Educational and interpretive programming techniques
  • Practical knowledge of heritage trade(s)
  • Theories and practices of teaching
  • Ontario School curriculum
  • Proper museological techniques for the handling and display of artifacts
  • Current trends in museum educational programs
  • Client service needs
  • Project management
  • MS Office software including MS Word and MS Excel.
  • General visitor centre procedures and techniques
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.


  • Demonstrable skill in heritage trade(s)
  • Excellent communication
  • Excellent promotional skills
  • Very good organizational and multitasking skills
  • Excellent writing skills
  • Demonstrated ability to lead, coordinate, and supervise staff
  • Budget management
  • Make decisions, design and implement programs
  • Able to multi-task and work independently as well as in a team setting
  • Flexibility and ability to cope with a changing working environment
  • Thrives and fosters a continuous learning environment
  • Demonstrates leadership, initiative and creativity
  • Organized, efficient and productive
  • Excellent people skills 
  • Able to work flexible hours, including evenings and weekends


  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • The City of Ottawa has a Mandatory Vaccination Policy which requires all employees to be fully vaccinated against COVID-19 and provide proof of vaccination by November 15, 2021 as a condition of employment.
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated; This position requires the successful candidate to use their own transportation.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. 


The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.