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Recreation and Culture Specialist 1-House Facilitator

Requisition ID: 365 
Department: Rec, Cultural & Facility Services Dept. 
Service: Community Rec, Culture & Sport Services  
1 or more Part-time Continuous Positions – up to 24 hours per week 
Salary Information: $17.391   - $20.502 per hour (2021 rates of pay)    
Various Shifts: Days, Evenings, Weekends 
Affiliation: CUPE 503 PT Rec & Cult 
Location: Various locations 
Job Category: Recreation, Cultural & Facility Services
Application Close: 15/05/2022

JOB SUMMARY

Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of supervisory experience interacting with the public. Hospitality experience preferably in a theatre, entertainment venue or similar environment.
 

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates
AODA Customer Service/IASR Training
Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO) 

KNOWLEDGE

  • City Of Ottawa Policies and Procedures.
  • Demonstrated awareness of safety/security of public.

COMPETENCIES, SKILLS AND ABILITIES

  • Candidates must be mature and possess excellent public relations, leadership, communication and organizational skills.
  • Ability to work in a team setting or independently.
  • Must have experience in training, supervision of staff and volunteers.
  • Excellent written/oral communication skills
  • Self Starter
  • Flexibility
  • Proven team leader
  • Demonstrated ability to manage complex demands simultaneously

WHAT YOU NEED TO KNOW    

  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
  • The City of Ottawa has a Mandatory Vaccination Policy which requires all employees to be fully vaccinated against COVID-19 and provide proof of vaccination by November 15, 2021 as a condition of employment.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. 

 

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.