Special Constable

JOB SUMMARY

Special Constables serving with the City of Ottawa Transit Services are appointed by the Ottawa Police Services Board, with approval from the Minister of Community Safety and Correctional Services, in accordance with the Community Safety and Policing Act, 2019.

Upon appointment, Special Constables are designated as Peace Officers, as defined under Section 2 of the Criminal Code of Canada, and are granted the legal authority to enforce federal, provincial, and municipal laws within the scope of their duties.

You are responsible for ensuring the safety and security of passengers, employees, Transit Services property, vehicles, and the general public.

Work is performed in accordance with relevant federal, provincial and municipal legislation, policies, procedures and guidelines including but not limited to: Criminal Code of Canada, Community Safety and Policing Act, 2024Provincial Offences Act, Trespass to Property Act, and applicable municipal bylaws.

EDUCATION AND EXPERIENCE

Completion of community college Police Foundations or Law and Security Certificate.

Minimum of 2 years of law enforcement experience which may include security, policing and corrections.

Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience

CERTIFICATIONS AND LICENCES

First Aid and CPR/AED certificate

Valid Ontario unrestricted class G driver's license (or provincial equivalent)

Enhanced reliability clearance including fingerprinting, credit check, interviews, investigations and background reference checks.

KNOWLEDGE

• Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Control Act, Safe Streets Act, Mental Health Act, Cannabis Control Act, Child, Youth and Family Services Act, Smoke Free Ontario Act, Courts of Justice Act, MFIPPA, , and the City of Ottawa Transit By-law, 2007-268 as amended
• Policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
• Court processes and procedures
• Investigative and evidence gathering techniques
• Crowd control and emergency response techniques
• Dispute resolution techniques
• Personal and physical security methods as well as security equipment
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
• Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
• Possess leadership and negotiation skills
• Possess analytical and problem solving skills
• Possess demonstrated assertiveness and self-control
• Possess strong conflict/dispute/crisis resolution skills
• Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
• Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
• Able to build and maintain relationships within the community, with stakeholders and other agencies
• Able to demonstrate sensitivity to the needs of all people and cultures
• Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
• Possess excellent interpersonal, communication, and report writing skills
• Possess neat and legible handwriting
• Possess effective public relations and public speaking skills
• Able to use portable corporate communications technologies, such as 2-way radio, etc.
• Able to drive a City vehicle
• Possess a work record of good attendance/job performance
• Be of good moral character and habits
• Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
• Possess cultural awareness, value diversity and be sensitive to others
• Able to display tact and diplomacy
• Able to deal with physical situations and physically control/restrain others when necessary
• Able to work outside in all weather conditions
• Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings