Research Assistant (BSS)
Requisition ID: 20433
Department: Planning, Development & Building Dept.
Service: Business & Technical Support Services
Branch: Business Support Services Branch
Employment Type: 2 Full-time Permanent -
Work Hours: 35.00 hours per week
Affiliation: CIPP
Salary Information: $70,155.54 - $85,368.92 annually (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 23/01/2026
JOB SUMMARY
This job is for use in the Business Support Services (BSS) Branch.
The Business Support Services (BSS) Branch is responsible for providing business support through a centralized branch that consolidates and streamlines the delivery of specialized business supports and services to an assigned department, and standardizes where feasible. The dual mandate of the BSS is to provide key business knowledge and capacity to support policy, project management and a number of administrative functions to General Managers and operational Services and Branches within the Department, and to support the City as a whole by working collectively and collaboratively to enhance operations and support corporate-wide initiatives.
You are responsible for: providing research, analytical support to a variety of corporate and departmental services, programs and initiatives; tracking and monitoring related information and data, ensuring accuracy and integrity; supporting corporate and departmental services, programs and initiatives led by the BSS; and participating as a project team member on assigned projects, supporting project planning and various project components.
*Individual positions may not require the performance of all of these responsibilities, or additional related duties, within the scope of the job, may be assigned.
EDUCATION AND EXPERIENCE
Completion of 3 year university degree in a related field
Minimum of 2 years of experience conducting research and enhanced data collection and analysis, communicating information, working with advanced tracking and monitoring system and supporting project management or project elements.
KNOWLEDGE
- Research, data collection and analyses methodologies
- Project management principles and practices
- Corporate computer systems and applications
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Strong analytical and strategic thinking
- Strong research skills including statistical analysis
- Research, assemble and analyze data/information
- Communicate with various levels of the corporation using different methods, considering different audiences
- Write effectively in a clear, concise manner (business writing)
- Effective judgment and problem solving
- Strong organizational skills
- Work independently and take initiative
- Prioritize, multiple tasks and meet deadlines
- Work in multi-disciplinary teams
- Demonstrate leadership, initiative, and sound judgement
- Collaborative approach in working with others
- Conscientious, thorough, and detail oriented
- Innovative and creative
- Flexible and adaptable
- Customer service oriented
- Exercise discretion, tact and diplomacy
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.