Project Officer, Transportation Demand Management

JOB SUMMARY

The Neighbourhood Traffic Calming (NTC) unit acts as the centre of expertise and is responsible for planning, organizing, coordinating and directing traffic reviews and studies for permanent, engineered, traffic calming measures on existing streets within neighbourhoods. The NTC unit also develops and delivers the Transportation Demand Management program

You are responsible for implementing Transportation Demand Management Program including incentives, promotions and programming that encourage modal shift in accordance with the city's Official Plan and Transportation Master Plan.

You assist in the overall project management of the program delivery for activities related to the design, development and implementation of innovative plans/studies/facilities and community promotion initiatives focused on short and mid-range planning, implementation, promotion and monitoring requirements of TDM/Sustainable Transportation Projects.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Engineering, Urban Planning or related field, with a transportation focus. 

Minimum of 3 years of experience in transportation or planning with at least 1 year with direct experience in transportation, communications, project management and/or conducting research

KNOWLEDGE

• Transportation Demand Management issues, trends, standards, tools and practices
• City's process for the design and implementation of cycling and pedestrian capital facilities
• Common public issues with TDM, cycling and pedestrian facilities and responses
• Social marketing principles and business case development
• Public consultation techniques, including strategies for obtaining input, for consensus building, and for conducting public meetings
• Protocols for preparing reports, briefings and other communiqus and those pertaining to public consultation, and responding to senior management/councillor inquiries
• Structure and processes of various government jurisdictions and intergovernmental stakeholders
• City of Ottawa Official Plan (OP), Transportation Master Plan (TMP), Ottawa Cycling Plan, Ottawa Pedestrian Plan, Transportation Demand Management Strategy, and other relevant plans
• Research and evaluation methods and techniques, study design, data collection and statistical analysis
• Project management principles
• Marking principles and Event planning 
• Computer applications pertaining to project management, database management, spreadsheet, word processing, desktop publishing, e-mail, Intra/Internets
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Work with confidence, initiative and dedication, both independently and in a team with a minimum of supervision
• The ability to bring conflicting points of view to consensus through facilitating group discussion and decision-making
• Respond to public inquiries, issues and criticism in the areas of TDM Program
• Assist and manage activities with consultants, other levels of government and external agencies or organizations
• Establish and deliver effective public consultation and program/project evaluation
• Organize work and manage time effectively
• Foresee impacts of project implementation and decisions on the community and other city departments, and act accordingly to mitigate issues that may arise
• Apply methods, conduct research, analyze results, propose recommendations and prepare reports
• Motivate other parties and stakeholders, both internally and externally, to work toward City of Ottawa Official Plan goals and objectives
• Communicate effectively and liaise in a professional manner, orally and in writing, to internal inquiries and inquiries from the general public
• Excellent, creative problem-solving skills
• Excellent, effective, professional oral and written communication skills and ability to make effective and persuasive presentations
• Ability to work outside of normal working hours