Project Coordinator, Stage 2 Rail

JOB SUMMARY

The mandate of the Rail Construction Program is to transform, develop, grow and sustain Ottawa’s Light Rail Transit Systems as a component of the City of Ottawa’s overall transportation and mobility strategy. 
 

You are responsible for coordinating, implementing and managing various projects and activities relating to the Rail Construction Program’s operations and mandate in support of the City’s Stage 2 LRT expansion project. You support management staff in the decision making process by conducting research, compiling and analyzing research findings, preparing briefings, writing reports and responses, and maintaining stakeholder relations. You also monitor, track and respond to project related requests and issues directed to management staff from the general public, city staff, external contractors and other levels of government.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree, with major focus in the discipline applicable to the business or service delivery area of the position, such as  Economics, Business Administration, Communications, Sociology or a related field.
 

Minimum of 3 years of progressively responsible experience working in a large organization, with demonstrated related experience in project planning, coordination, implementation and evaluation.  
 

The incumbent should be experienced in a range of project related elements, such as information technology, public policy, customer service management, communications, organizational change and development, business process modeling, policy and procedure management or human resources, using such tools as project management, document management, and research analyses.

KNOWLEDGE

• Applicable federal, provincial and municipal legislation related to departmental programs and services
• Possess general knowledge of the Corporation, departmental business requirements, policies and organizational structure
• Principles and techniques of project management 
• Organizational change and development
• Planning and performance measurement
• Business Process modeling
• Policy and procedure documentation practices
• Customer service delivery methodologies and skills
• Protocols for developing submissions, briefings, major reports
• Human resources practices and principles
• Consultation methods and practices

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently, with minimum support/direction, and cooperatively and collaboratively with all staff as part of a team  
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to balance multiple demands, conflicting priorities, and pressures, with a keen sense of quality and deadlines
• Able to plan, lead, coordinate, implement and manage projects to completion
• Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, and formulate recommendations
• Possess strong problem solving skills and the ability to make decisions
• Possess excellent consultative, collaboration and interpersonal skills, and the ability to persuade/influence others and to bring conflicting points of view to consensus 
• Possess strong verbal and written communication and presentation skills 
• Possess strong existing computer skills, with ability to use Microsoft Office, general Internet, electronic communication and computer software applications specific to the relevant business or service delivery area
• Able to prepare reports, presentation materials, correspondence in an organized, clear and concise manner
• Able to think analytically, and concentrate/focus on accuracy and detail
• Able to demonstrate leadership and initiative
• Able to demonstrate sound judgement  
• Possess maturity, patience, integrity 
• Patient, flexible and adaptable to deal with shifting priorities 
• Able to display tact and diplomacy and to exercise discretion 
• Possess a work record of good attendance and job performance