Programmer, Cultural Centre
Requisition ID: 21376
Department: Rec, Cultural & Facility Services Dept.
Service: Community Rec, Culture & Sport Services
Branch: Cultural & Heritage Prog & Spaces Branch
Employment Type: Up to 2 Full-time Temporary - Up to 18 months
Work Hours: 35.00 hours per week
Affiliation: CIPP
Salary Information: $80,325.70 - $97,739.46 annually (2025 rates of pay)
Location: Routhier Ctr. #172 Guigues Street, Shenkman Arts Centre, Ben Franklin Place, Nepean Creative Arts Centre, other locations as needed.
City: Ottawa, ON
Job Category: Recreation, Cultural & Facility Services
Application Close: 31/03/2026
JOB SUMMARY
Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.
Using the principles of matrix management, you are responsible for the planning, implementation and evaluation of programming and operations of cultural programs, facilities and galleries, events, cultural centre rentals, arts and heritage sales, and customer service centre within the Cultural and Heritage Services branch and various satellite locations. This includes developing/amending program goals/priorities and operational planning functions.
You: implement, monitor and supervise financial resources including the negotiation of contracts and agreements, and purchase of services; conduct staff hiring, orientation, training, and development and performance appraisals; are expected to work with community partners and develop linkages with other city staff in order to support the integration of services and programs.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Recreation/Leisure Studies or Arts Administration, or directly related field
Minimum of 3 years of full-time supervisory experience working in the visual and /or performing arts and/or museums or heritage services in a recreation and culture environment Prior demonstrated experience designing and developing programs to meet targeted or general community needs
Program development experience (cultural, visual and performing arts, and/or heritage) is desirable
Experience in community development, arts event planning & development, contract negotiations, staff supervision and training is desirable
Budget accountability is desirable
Demonstrated strong customer services initiatives is desirable
KNOWLEDGE
- Risk management principles and practices as they pertain to event/program planning and management
- Knowledge of general management principles
- Customer service principles and practices
- Project management principles and practices
- Understanding of the community development process and alternative service delivery mechanisms
- Program design, development and evaluation, special event management, facility management and financial management
- International, national, provincial and municipal legislation, regulations, standards and programs pertaining to events
- Human resource principles and practices, including collective agreements
- Health and safety legislation and practices
- Knowledge of fire and safety regulations
- Corporate/departmental/branch policies and procedures.
- Knowledge and application of various computer software packages (i.e. Word, Excel, Class)
- Must possess the training, experience and knowledge to organize the work and its performance
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check (Level 3) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.