Operator, Para Transpo

Requisition ID: 20319 
Department: Transit Services Dept. 
Service: Transit Bus Oper & Maintenance Service 
Branch: Bus & Para Transit Operations Branch
Employment Type: Multiple Full-time Permanent  
Work Hours: 40.00 hours per week
Affiliation: ATU Para Transpo 

Salary Information: Training rate is the hourly minimum wage ($17.20/hr) (2023 Rates of Pay)

Rates of pay after successful completion of training (four weeks) is:

1st - 12 months - $23.67/hr

12th - 18 months - $25.23/hr

18th - 24 months - $28.37/hr

After 24 months - Full Para Operator rate ($31.54/hr) (2023 Rates of Pay)

Location: Transit Service, 1500 St.Laurent  
City: Ottawa, ON
Job Category: Transit Services - OC Transpo 
Application Close: 12/01/2026

*Note: Candidates are hired as part-time employees but will be offered full-time hours. Full-time status will be awarded once applicants have booked full-time work for two (2) consecutive bookings

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Bus & Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa.

You operate City of Ottawa wheelchair-accessible lift-equipped passenger vans to support a safe, reliable and quality specialized transit service for customers who cannot use regular transit service due to disability. You ensure the safety, comfort and wellness of passengers, whether boarding, on-board, or exiting the van.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 5 years of driving experience in high-density traffic

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted “G” class driver’s licence (or provincial equivalent) with no more than 0 demerit points accumulated required

Must complete City training and obtain Ontario unrestricted F class driver’s licence (or provincial equivalent) within the timeframe determined by the employer, in order to operate a City of Ottawa para bus

KNOWLEDGE

Familiarity with the geography of the City of Ottawa and destinations around the area
Knowledge of portable communications technologies, such as 2-way radio
Disability awareness and sensitivity
Knowledge of customer assistance procedures, van lifts, wheelchair securement equipment
Knowledge of applicable health and safety legislation, including the rights and duties of workers
Desirable Qualifications:
Knowledge of GPS and MDT in use in transportation systems
Knowledge of different types of mobility aides

COMPETENCIES, SKILLS AND ABILITIES

Able to work with minimum direct supervision and in a team environment
Able to adapt/react to changes in operating conditions/environment
Able to operate in a highly diverse cultural community
Attentive to detail and able to adhere to specific detailed procedures
Able to drive safely and defensively
Persuasive, courteous and tactful, with excellent interpersonal and oral communication skills
Possess good written communication skills
Able to multi-task, solve problems and make decisions
Able to use corporate communications technologies
Able to project a positive and professional image
Able to exercise initiative and sound judgement
Flexible
Able to remain calm in stressful situations
Working in all weather/road conditions, climbing steps, bending/kneeling, reaching lifting and pulling
Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing; Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated
Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.

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