IT Buyer & Asset Specialist
Requisition ID: 21676
Department: Finance and Corporate Services Dept.
Service: Information Technology Services
Branch: Frontline Services Branch
Employment Type: 2 Full Time Temporary Positions
Work Hours: 35.00 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $64,175.02 - $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Information Technology
Application Close: 04/05/2026
JOB SUMMARY
The Frontline Services Branch is responsible for planning and delivering frontline technical support through various channels to all corporate IT users, including:
- first level technical support through the ITS Service Desk call centre, Site Support, walk in IT Service Centres and an online portal
- configuration, customization, delivery, set-up, repair, testing and/or removal of desktops, laptops, multi function printers and mobile/telecommunications/e-Collaboration infrastructure and equipment
- asset management and administration of all mobile communication devices and life cycling of desktops and laptops
- mobile solutions, configurations, customized Mobile Operating system builds
- deployment of new or updated software to client desktops and laptops
- ordering services for computer hardware, software and peripherals
- processing client requests for mobile and telecommunications devices and services
As part of the Information Technology Services computer lifecycle program function, your responsibilities include the procurement and disposal of computing devices, software and services; tracking computing asset inventory information; and performing technical assessments of end-user device configurations.
EDUCATION AND EXPERIENCE
Completion of 2 year community college in computer science or other related field
Minimum of 3 years of related experience, with a minimum of 1 year in a purchasing and/or IT environment
KNOWLEDGE
- Computing devices and software licensing agreements
- The public tendering system and regulations relating to administration
- Current public sector procurement principles, theories, techniques and procedures
- Computerized purchasing system and ability to process orders online
- Computerized administrative systems such as MS Word, WordPerfect, Excel and ITSM tools
- Financial software packages and processes (i.e. SAP)
- Tender and contract documents, service and consultant agreements
- Extensive knowledge of microcomputer software and hardware
COMPETENCIES, SKILLS AND ABILITIES
- Exercise discretion
- Ability to perform research to find solutions to special needs
- Ability to reconcile financial statements
- Ability to develop and maintain financial tools in MS Excel for reporting financial information
- Maintain accuracy and integrity of data
- Evaluate customer requirements and understand product specifications
- Ability to assess data and identify process improvements
- Communicate effectively orally and in writing with all work-related contacts
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.