Housekeeping Attendant - CAS Pool

Requisition ID: 280  
Department: Community & Social Services Dept.  
Service: Long Term Care Services 
Branch: LTC
Employment Type: Multiple Casual positions
Affiliation: CUPE 503 Inside/Outside  
Salary Information: $25.098  - $29.366 per hour (2023 rates of pay)  
Location: Mutliple locations 
Job Category: Community and Social Services  
Application Close: 29/12/2023 


The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the operation requirements of the position, valued assets include:  

  • lived experience and identity as a member of Indigenous, Black and/or People of Colour communities and/or as a Person with Disabilities, or member of other equity groups
  • experience working with diverse communities or groups historically facing the greatest systemic and structural barriers
  • knowledge of social welfare systems, community demographics and the related social economic realities of diverse groups  
  • demonstrated understanding of the value of diversity and inclusion in the workplace  
  • ability to apply an equity and inclusion lens to customer service and to internal decision-making processes  
  • the ability to communicate in a language other than French or English


Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.


Completion of Grade 10 

Six months of experience in institutional cleaning


  • Disinfection procedures
  • Stripping and refinishing of floors
  • Preservation of surfaces
  • Shampooing of carpets and upholstery
  • The use of housekeeping equipment
  • Employee health and safety/WHMIS
  • Good understanding of safe body mechanics for lifting and bending
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers


  • Work under pressure
  • Operate auto scrubber, floor buffer and carpet extractor
  • Understand and follow directions
  • Identify and report hazards in the workplace
  • Organize and prioritize work assignments
  • Dependable, reliable and professional
  • Flexibility with changes in work assignments
  • Work within a team environment
  • Cooperative, respectful and courteous with residents, visitors and co-workers
  • Physical and mental ability to perform assigned routines
  • Ability to either fully squat or kneel
  • Ability to stand and walk for prolonged periods
  • Capable of lifting and carrying 35 lbs
  • Good personal hygiene practices


  • Language Requirement: Various language requirements, locations may require English, French or Bilingual competencies. French oral, reading required; English oral, reading, writing required. 
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 


The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. 


The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. 


Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.