Food Srvc Attendant - CAS Pool

Requisition ID: 275  
Department: Community & Social Services Dept.  
Service: Long Term Care Services 
Branch: LTC
Employment Type: Multiple Casual Positions
Work Hours: 45.00 /hours per week  
Affiliation: CUPE 503 Inside/Outside  
Salary Information: $25.098  - $29.366 per hour (2023 rates of pay)  
Location: Various locations 
Job Category: Community and Social Services  
Application Close: 29/12/2023 


The Community and Social Services Department is committed to an equitable and inclusive hiring process and supports a workforce that reflects the diverse population of Ottawa. In addition to meeting the operation requirements of the position, valued assets include:  

  • lived experience and identity as a member of Indigenous, Black and/or People of Colour communities and/or as a Person with Disabilities, or member of other equity groups
  • experience working with diverse communities or groups historically facing the greatest systemic and structural barriers
  • knowledge of social welfare systems, community demographics and the related social economic realities of diverse groups  
  • demonstrated understanding of the value of diversity and inclusion in the workplace  
  • ability to apply an equity and inclusion lens to customer service and to internal decision-making processes  
  • the ability to communicate in a language other than French or English


Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Ministry of Long Term Care Act, 2007 and Food Premises Act.


Completion of 1 year Food Service Worker program

Minimum of 6 months of experience in institution health care food service


Must obtain Food Handler Training and Certification within the timeframe determined by the employer


  • Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Ministry of Health Long Term Care Act 2007, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
  • WHMIS guidelines
  • Hazardous Analysis Critical Control Point guidelines (HACCP)
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers 


  • Take direction, learn procedures, and perform routine duties
  • Work under deadline pressures
  • Alert, dependable, reliable and tactful
  • Able to work under pressure
  • Self motivated
  • Respects resident’s rights and privacies
  • Work effectively with others
  • Organize work
  • Lift safely and use aides where possible
  • Ability to lift up to 30 lbs
  • Ability to stand for prolonged periods of time
  • Ability to push/pull over 30 lbs
  • Work varying shifts (including: early, late and weekend shifts)
  • Good personal hygiene 


  • Language Requirement: Various language requirements, locations may require English, French or Bilingual competencies. French oral, reading; English oral, reading, writing.
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 


The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. 


The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation. 


Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.