Director, Water Facilities and Treatment Services

JOB SUMMARY

You are directly accountable for the safety, reliability, security, and regulatory compliance of the City’s drinking water, wastewater, and pumping systems. You are accountable for establishing, implementing, and maintaining a comprehensive risk management and assurance framework for the Service that systematically identifies, assesses, monitors, mitigates, and escalates risks across operations, assets, technology, compliance, public health, environmental protection, and cybersecurity. 
 
You are accountable for the Service’s strategic plan, for providing vision and leadership to the Service, and for planning, organizing, directing, controlling, evaluating, and continuously improving the development and delivery of its priorities, services, programs, and operations in a 24/7, high-reliability operating environment. 
 
You are also accountable for the effective management of the Service’s human, financial, and technological resources, ensuring that risk management, compliance, and continuous improvement are embedded in day-to-day operations and long-term planning. 

Services and programs include:  

• Drinking Water Treatment: cost-effective, 24/7 operations and maintenance of the City’s water treatment processes and facilities to ensure safe, high quality drinking water for City    residents, visitors and businesses. 
• Sewage (Wastewater) Treatment: cost-effective, 24/7 operations and maintenance of the City’s wastewater treatment processes and facilities to prevent/mitigate environmental and public health impacts. 
• Instrumentation/OT/SCADA (including OT Cybersecurity): oversight over the operation and maintenance of key OT/SCADA systems and process/electrical/instrumentation controls that underpin safe drinking water and wastewater treatment, and is accountable for the integrity, resilience, and cybersecurity risk management of these operational technology systems in coordination with corporate security and IT functions. 
• Wastewater Pumping Stations: cost-effective, 24/7 operations and maintenance of the City’s wastewater pumping stations that are critical to mitigating environmental and health risks (e.g. flooding, sewer backups, accidental overflows). 
• Facilities Support Services/Asset Reliability: cost-effective maintenance management and reliability programs for drinking water and wastewater treatment facilities to maximize lifecycle and reliability, and reduce the risk of unexpected failures and associated impacts and costs.  
• Accountability for overall service delivery, including the development of key performance indicators (KPIs), measuring and reporting on results, identifying and resolving performance gaps, and achieving strategic and operational goals within established timelines.

EDUCATION AND EXPERIENCE

Completion of a 4 year university degree in Engineering or another related field.

Masters Degree is preferred.

Minimum of 10 years of senior leadership experience in industrial or municipal water treatment and/or wastewater operations, applying provincial/federal regulatory frameworks and industry best practices, including a minimum of 5 years managing human resources and operating and capital budgets in a complex public organization or private sector corporation.

CERTIFICATIONS AND LICENCES

Licensed Professional Engineer (P.Eng.) with Professional Engineers Ontario (PEO) 

KNOWLEDGE

• Principles, practices, procedures, techniques, laws and regulations pertaining to the Service area’s functions, programs, services and operations
• The City of Ottawa, its operations and corporate governance structure
• Relevant City codes, policies and procedures 
• Public private partnerships and other alternate service delivery models
• Principles and methods of economic, financial, social and political risk analysis
• Principles and practices of public policy and business administration 
• The City of Ottawa’s current social, political, business and economic climates
• Project management principles and practices
• Human resource management practices in a unionized work environment
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures
   

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies.