Director, Asset Management Services

JOB SUMMARY

You provide enterprise leadership for the stewardship, performance, and long-term sustainability of the City of Ottawa’s $90-billion portfolio of infrastructure assets. As the champion for asset management, you are accountable for establishing and enforcing a comprehensive, risk-based asset management framework that informs capital investment decisions and priorities, balances growth and renewal pressures, and supports Council-approved service levels within available financial capacity.

You lead a centre of expertise in water resources which manages citywide risks such as flooding, erosion, landslides, fire hazards in natural areas, water contamination, pollution, and threats to the drinking water system; supporting safe communities, protecting public health, and helping the City grow responsibly.

You are accountable for the Service’s strategic plan, for providing vision and leadership to the Service, and for overseeing strategic planning, capital coordination, data and information management, and the continuous improvement of asset management practices.

Services and programs include:

1. Enterprise Asset Management Framework: development, implementation, and maintenance of the City’s Comprehensive Asset Management Program, including asset management policies, standards, governance frameworks, and continuous improvement practices.
2. Asset Risk, Condition, and Performance Management: establishing methodologies and systems to assess asset condition, performance, and risk, maintaining asset risk registers and supporting risk-based investment and service level decisions.
3. Capital Planning and Prioritization: enterprise coordination of capital planning, prioritization, and sequencing to support renewal, growth, and regulatory requirements, and to ensure alignment with asset strategies, risk tolerance, and available funding.
4. Lifecycle and Investment Planning: development of lifecycle strategies and long-term investment plans to optimize asset performance, manage risk, and balance affordability, resilience, and service outcomes over time.
5. Growth and Intensification Planning Support: integration of asset management considerations into growth and intensification strategies, ensuring that infrastructure capacity, renewal needs, and financial sustainability are addressed in a coordinated and proactive manner.
6. Asset Information and Data Management: oversight of asset information systems, data governance, and analytics to support evidence-based decision-making, risk management, and transparent reporting.
7. Corporate Financial and Strategic Integration: key contributor to the City’s Long Range Financial Plan and capital budget processes, ensuring alignment between asset needs, financial strategies, and Council priorities.
8. Governance, Assurance, and Reporting: supporting corporate governance, audit readiness, and reporting requirements related to infrastructure assets, including clear communication of risks, trade-offs, and investment implications to senior management and Council.

You are also accountable for the effective management of the Service’s human and financial resources (including contracted services), and for maintaining productive relationships with internal and external partners.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Business Administration, Economics, Applied Science or Engineering with specialization in environmental, mechanical, civil engineering or other related field

Masters Degree is preferred

Minimum of 10 years of related experience in infrastructure asset management, capital planning and/or water resources engineering, including a minimum of 5 years managing human resources, external contract resources, operating and capital budgets in a complex public organization or private sector corporation

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Principles, practices, procedures, techniques, frameworks, laws and regulations pertaining to asset lifecycle management, risk mitigation and infrastructure planning
• Engineering principles related to the management of water resources
• Asset Management Legislation
• Governance, reporting, risk management and best practices associated with infrastructure assets
• Business process development and review
• The City of Ottawa, its operations and corporate governance structure
• Public private partnerships and other alternate service delivery models
• Principles and methods of economic, financial, social and political risk analysis
• Principles and practices of public policy and business administration
• The City of Ottawa’s current social, political, business and economic climates
• Project management principles and practices
• Quality management principles and practices
• Human resource management practices in a unionized work environment
• Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies.